Be a regular everywhere. Get the app that lets you earn status, perks, and points at world-class restaurants. Backed by a16z and USV.
About the role
We're hiring a part-time Field Operations associate for our NYC market. You'll be Blackbird's face on the ground: installing our hardware in partner restaurants, training restaurant staff, and keeping our partners live and set up to win. This role fits someone with a background in restaurants, hospitality tech, or restaurant vendor and supplier operations. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in or around restaurants (operators, tech vendors, POS providers, etc.)
- Comfort with technology: you learn new systems fast and can troubleshoot hardware and software on site
- You're organized, hands-on, and happy to roll up your sleeves
- You communicate well and quickly build rapport in person with owners, managers, and staff
- Flexible availability, including some early mornings, evenings around service, and occasional weekends
- Based in NYC, with a reliable way to get around all five boroughs
More about this role
Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.
Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.
At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.
We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to...
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