Speed up your GitHub actions with Blacksmith. Run CI/CD 2x faster, download caches 4x faster, build Docker images 40x faster, and eliminate queue times. Start free today. Backed by Peak XV, Y Combinator and GV.
About the role
We're hiring our first IT Operations Engineer to own the systems and workflows our employees rely on. You'll shape how IT operates at Blacksmith, from onboarding and device management to identity, access and day-to-day support. This is a hands-on role with broad ownership. You'll solve problems for teammates, automate recurring work, and build processes that scale with the company. You'll also partner with security and engineering to keep our devices, accounts and internal tools secure. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A resourceful approach to troubleshooting and the persistence to work through unfamiliar problems using documentation, investigation and vendor support
- A genuine interest in helping people, with the patience and communication skills to support technical and non-technical teammates
- A track record of proactively identifying problems and driving them through resolution without waiting for direction, addressing root causes while managing competing priorities
- Hands-on experience administering Okta and Google Workspace, with a solid understanding of SSO, MFA, SCIM provisioning and least-privilege access
- Experience managing a macOS fleet with Addigy or another MDM, such as Jamf or Kandji, including automated enrollment through Apple Business Manager
- Working knowledge of networking fundamentals, including DNS, DHCP, Wi-Fi and VPN troubleshooting
More about this role
We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
Today, we orchestrate tens of millions of Firecracker VMs each week, running CI for 10,000+ companies and tens of millions in ARR. We’ve grown 20x so far in 2026.
We operate thousands of bare-metal machines across multiple regions, regularly schedule 300k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
We’ve raised $125M from Seed to Series C, led by Sequoia, Google Ventures (GV) & Peak XV Partners, and we’re intentionally building a small, but exceptional team.
Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.
We're hiring...
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