Blend: Modernize lending & account opening for banks, credit unions, & mortgage providers. Streamline operations, enhance digital experience, and drive growth across all accounts. Backed by Greylock and Lightspeed.
About the role
As a Professional Services Consultant at Blend, you understand Blend’s platform and the client’s needs to help deliver a solution that exceeds expectations. You work with teams from across the company to rapidly implement and improve our product offerings, providing project leadership and configuration expertise on Blend’s products. The ideal candidate is excited to work both independently and collaboratively in a fast-paced, highly visible role.
What they're looking for
- Relevant experience with full-lifecycle package software implementations (SaaS preferred). Candidates with broader experience will own multiple, more complex, higher-risk engagements and act as a subject-matter expert
- Proven ability to project-manage an engagement, running multiple projects at once, including project plan preparation and maintenance, scope control, and project risk management
- Able to speak with both technical and non-technical stakeholders, present in person and remotely, explain how products work and should be implemented, and tailor the message to each audience
- Skilled at writing clear requirements and specifications for Product Owners and technical integration teams, translating business needs into precise, buildable scope
- Strong attention to detail with clear, logical thinking, ensuring configurations, requirements, and plans are accurate and complete
- Hands-on technical configuration experience, such as screens and user interface, application settings or parameters, and branding
More about this role
Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.
As a Professional Services Consultant at Blend, you understand Blend’s platform and the client’s needs to help deliver a solution that exceeds expectations. You work with teams from across the company to rapidly implement and improve our product offerings, providing project leadership and configuration expertise on Blend’s products. The ideal candidate is excited to work both independently and collaboratively in a fast-paced, highly visible role.
You project-manage the deployment for your engagements: you plan the work, configure the product, manage dependencies and risk, secure sign-offs, and act as the primary client contact through go-live. You...
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