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Technical Support Engineer - Student Position

Blockaid · New York, NY, United States · On-site

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About Blockaid

Trusted by chains, protocols, wallets, exchanges, banks, and digital asset managers to understand and secure what matters most. Backed by Greylock, Sequoia and GV.

About the role

We're looking for a student to join our Support team, based in NYC as a Junior Technical Support Engineer. This is a rare opportunity to get hands-on experience with cutting-edge blockchain security products while still studying, and to grow with us. The role offers an opportunity to build a strong technical foundation while you study, with the potential to grow into a full-time role at Blockaid after graduation. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Provide front-line technical support for Blockaid applications, learning to diagnose and resolve real customer issues
  • Get hands-on exposure to system performance, API integrations, and Web3 security concepts
  • Monitor system performance metrics, API health, and security incident alerts
  • Help maintain and improve playbooks, troubleshooting guides, and internal documentation
  • Work closely with our Engineering and Product teams and learn the product directly from the people who build it
  • Take on growing responsibility as you develop subject matter expertise
More about this role

Technical Support Engineer – Student Position

Money is becoming software. That changes everything about how it has to be protected. Stablecoins, tokenized assets, and payments made by AI agents are moving real value at machine speed. That’s where Blockaid comes in. We build the security technology behind how money moves. Coinbase, MetaMask, Uniswap, and many of the largest platforms moving money today rely on us to screen billions of transactions and stop fraud, scams, and hacks before they reach a single user.

We’re backed by investors including Sequoia Capital, Ribbit Capital, and Cyberstarts, firms behind some of the biggest names in cybersecurity.

The Role

We're looking for a student to join our Support team, based in NYC as a Junior Technical Support Engineer. This is a rare opportunity to get hands-on experience with cutting-edge blockchain security products while still studying, and to grow with us. The role offers an opportunity to build a strong technical foundation while you study, with the potential to grow into a full-time role at Blockaid after graduation.

This role is meant for someone curious, sharp, and eager to learn - no prior professional experience required....

Read the full posting on Blockaid's site ↗

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