Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search. Backed by Lightspeed and NEA.
About the role
We are seeking a Principal Strategic Customer Consultant to deliver value through our products via strategic testing roadmaps, recommendations that achieve their business goals, and ensuring ROI is clean and undeniable. This role exists at the intersection of deep product expertise and applied business strategy — working with a small portfolio of enterprise accounts to diagnose where they are, challenge where they're headed, and drive measurable change in how they use Bloomreach Discovery to compete. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in computer science, engineering, business, operations, or a related field. Master’s degree is a plus
- 7-10 years of experience in SaaS or eCommerce, specifically within Search and Product Discoverability
- Excellent executive communication skills, comfortable presenting to executive audiences at Fortune 10 companies
- Comfortable having technical conversations but can also develop a winning strategy
- Entrepreneurial mindset, with a high level of energy, dedication, and an unrelenting drive to succeed and win
- Analytics background - comfortable finding stories within the data and have used tools like Tableau and Redshift
More about this role
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
We are seeking a Principal Strategic Customer Consultant to...
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