See why Boulevard is the fastest-growing client experience platform. Boost bookings. Optimize your calendar. Automate marketing. Streamline payments. Maximize revenue. Backed by Index.
About the role
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen . Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5-7 years of experience in strategy- and execution-heavy community roles
- Experience building a community strategy from an ambiguous starting point: figuring out where an audience lives and making the case for investing there, not just running a platform someone else already chose
- Experience managing a brand’s presence and reputation on review sites like G2, Capterra, and Trustpilot
- Experience building moderation and escalation workflows for an online community
- A track record of working with teams like demand generation, support, product, or customer success to turn community feedback into action
- Strong written communication and sound judgment handling sensitive or difficult conversations in public
More about this role
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen .
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most .
You’ll be the first person at Boulevard dedicated to our owned customer community. You’ll figure out where our salon, spa, medspa, and wellness customers already gather online, make the case for where...
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