Startups

Manager, Payment Operations

Brex · San Francisco, California, United States · On-site

← All jobs
About Brex

Simplify expense management with Brex's finance platform. From company cards to banking, Brex helps you drive growth, automate processes, & earn more. Backed by Kleiner Perkins, Y Combinator and IVP.

About the role

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

What they're looking for

  • 5+ years in financial services or fintech operations, including 2+ years managing people directly, hiring, performance management, and development
  • A track record of process improvement you can quantify. You've taken a manual, high-touch workflow and measurably reduced handle time, backlog, or error rate
  • Experience being the operational counterpart to Product and Engineering: writing requirements, aligning on priority, testing builds, and catching what the spec missed
  • Data fluency. You can pull, build, and defend your own numbers in SQL, spreadsheets, or BI tooling
  • Sound judgment under ambiguity and the discipline to escalate the right things. This team handles legal closures, bureau disputes, and balance adjustments where the wrong call has financial or regulatory consequences
  • Strong written communication. SOPs, escalation summaries, and cross-functional updates are a meaningful share of the work
More about this role

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and...

Read the full posting on Brex's site ↗

Finance

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.