AI-powered benefits navigation helping community health centers improve patient outcomes and drive revenue. Backed by Pear VC.
About the role
We are seeking a full-time Business Operations Lead to own the day-to-day execution that keeps our platform running across 5+ health center clients. This is a high-ownership role at the center of how we deliver for clients — from data management and patient communication to client onboarding and QA.
What they're looking for
- 3–5 years of experience in a healthcare, health tech, or healthcare operations environment
- Hands-on experience with product QA or user acceptance testing — you have worked closely with a technical team to review and ship software
- Experience supporting client onboarding or implementation at a software company — you know what it takes to get a client live
- Strong written communication skills, especially for sensitive or patient-facing content — clear, warm, and accurate
- Comfortable working with data — you can manage structured workflows, catch errors, and keep things organized across multiple workstreams
- Detail-oriented — you catch things other people miss and care about getting it right before it reaches a patient
More about this role
Our mission: Eradicate health disparities by empowering the teams who care for underserved families.
BridgeHealthAI partners with Federally Qualified Health Centers (FQHCs) and community organizations to ensure every patient gets the care and benefits they deserve — without drowning care teams in paperwork. Our platform automates high-friction tasks like outreach, insurance verification, eligibility checks, follow-ups, and referrals. With modern AI and cloud infrastructure, we turn hours of manual effort into seconds, helping teams close care gaps faster, protect revenue streams, and stay focused on patients.
Born out of Harvard and MIT and backed by Pear VC, Flare Capital, and Glen Tullman (founder of Livongo), BridgeHealthAI is a fast-growing, seed-stage company trusted by leading community health centers. We are purpose-built for the safety net, helping clinics scale access, reduce burnout, and deliver equitable care for the 30M+ patients served by FQHCs each year.
We are seeking a full-time Business Operations Lead to own the day-to-day execution that keeps our platform running across 5+ health center clients. This is a high-ownership role at the center of how we deliver for...
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