AI-powered benefits navigation helping community health centers improve patient outcomes and drive revenue. Backed by Pear VC.
About the role
Own our largest and most technically difficult enterprise deployments. Work directly with customers to understand how their businesses actually operate.
What they're looking for
- Are a strong software engineer who wants more ownership than a traditional engineering role provides
- Love talking to customers and solving real problems, not just working from tickets
- Are comfortable jumping across the stack and learning whatever is necessary
- Have strong product intuition and naturally think about how to generalize what you build
- Thrive when the problem is ambiguous and there is no existing playbook
- Move extremely quickly and take personal ownership over outcomes
More about this role
Frontdesk is building AI workers that run customer operations across voice, text, email, and chat.
Over the last year, the size of the contracts we've been closing has increased roughly 10x , with several enterprise deals now reaching six figures and beyond.
At that scale, deployment stops being simple.
Our largest customers need custom integrations, complex workflows, outbound orchestration, legacy systems connected, and dozens of edge cases handled before AI can actually run meaningful parts of their business.
We're looking for the person who wants to own that problem.
We're hiring our Founding Forward Deployed Engineer .
There won't always be a playbook.
You might fly to a customer's office, sit with their operators, understand a workflow nobody has documented properly, design the solution, and then build the missing integration or product capability yourself.
You won't throw requirements over the wall to another team. You'll work directly in the codebase and own the outcome.
You'll take what you learn in the field and turn it into reusable Frontdesk product, infrastructure, and deployment primitives.
Own our largest and most technically difficult enterprise deployments.
Work...
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