AI-powered benefits navigation helping community health centers improve patient outcomes and drive revenue. Backed by Pear VC.
About the role
We’re looking for a Technical Customer Success Engineer to help our customers succeed with AI-driven testing in real production environments. This is a hands-on, technical role for someone with a Technical background who wants to work closely with customers, obsess over metrics and drive product growth. You’ll start by shadowing experienced Solution Engineers, working closely with our Account Executives, and gradually take ownership of customers, pilots, and test strategies.
What they're looking for
- We value mindset and fundamentals over perfect resumes
- 3–4 years experience in Customer Success Roles
- Comfort with Technical Concepts
- Customer Obsession & Being able to handle multiple accounts and context switch
- Strong understanding of web applications and browser behavior
- Clear communication skills and empathy for customers
More about this role
Spur builds fundamental technology for the future of QA: autonomous browser agents that think, explore, validate, and self-heal like real users. We’re not another test tool — we’re reimagining how digital teams ship with confidence.
The market has responded loudly. Top brands (Alo Yoga, Living Spaces, HelloFresh, Nextdoor, Abercrombie & Fitch, and more) are actively pulling us in. Inbound demand is exploding. Sales cycles are fast. And the product actually delivers — teams go live in days, not months.
We’re a small, elite team of builders from DeepMind, Figma, ex-founders and customers — shipping at a pace that big companies can’t touch.
Our Mission: We want to help our customers deliver the best digital experiences
Read our Manifesto : https://www.spurtest.com/manifesto
Interview Process: https://fuzzy-gate-f84.notion.site/How-We-Hire-Customer-Success-Engineer-339ae376ae678197be0ad32f9467d580?pvs=74
We’re looking for a Technical Customer Success Engineer to help our customers succeed with AI-driven testing in real production environments. This is a hands-on, technical role for someone with a Technical background who wants to work closely with customers, obsess over metrics and...
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