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Customer Success Manager, Search Marketing Analytics- Birmingham, UK

Brightedge · Birmingham · On-site

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About Brightedge

BrightEdge is an enterprise AEO and SEO platform for AI search. Grow visibility, traffic and revenue across Google, ChatGPT, Perplexity, Gemini and more. Backed by Battery and Insight.

About the role

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. This role requires 3 days a week, T-TH, onsite in our London office. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years of relevant experience managing multiple customer accounts, ideally in Customer Success, Digital Marketing, Analytics, or a related field
  • Bachelor’s degree required
  • Data & Business Acumen — Ability to uncover business needs, analyze data, develop insights, and present recommendations to customers and executive stakeholders
  • Platform & Project Management — Experience driving technology adoption, managing complex integrations, and partnering with technical and business stakeholders
  • Digital Marketing Expertise — Strong understanding of digital marketing with working knowledge of SEO
  • Analytics Experience — Enterprise experience with Tableau, Domo, Power BI, Adobe Analytics, or similar platforms
More about this role

Shape the future of Search.

About BrightEdge

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

About the Role

This role requires 3 days a week, T-TH, onsite in our London office.

Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer...

Read the full posting on Brightedge's site ↗

Customer Success Managers

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