Startups

Vice President, Customer Success

Brightfield · Remote · Remote

← All jobs
About Brightfield

Confidence, Accelerated. Creating millions in savings for global businesses. Backed by Sapphire.

About the role

Brightfield is seeking a Vice President, Customer Success to serve as a hands-on senior leader who develops people, understands each customer’s business deeply, and turns TDX into measurable business value. This leader will exercise excellent judgment in ambiguous situations and own outcomes across organizational boundaries without requiring routine executive intervention. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience leading Customer Success in a senior, hands-on capacity
  • Experience building executive-level customer relationships and credibility
  • A track record of connecting technology use cases to measurable customer business outcomes and making realized value visible
  • Experience in services procurement and/or contingent workforce sufficient to discuss customer business problems credibly
  • Excellent judgment and operating discipline in ambiguous, cross-functional situations
  • The ability to challenge weak thinking constructively, listen first, and lead with low ego
More about this role

At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.

With over $575B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.

We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.

Brightfield is seeking a Vice President, Customer Success to serve as a hands-on senior leader who develops people, understands each customer’s business deeply, and turns TDX into measurable business value. This leader will exercise excellent judgment in ambiguous situations and own outcomes across...

Read the full posting on Brightfield's site ↗

Customer Success

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.