Startups · AI

Technical Implementation Consultant

Brightflag · GBR - Kingston · On-site

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About Brightflag

Brightflag is an intuitive AI-powered ELM platform with e-billing, matter management, and vendor management capabilities designed for in-house legal teams. Backed by 500 Global.

About the role

As a Senior Technical Consultant, you will deliver business-critical CCH software installations, upgrades and server migrations within customer-managed IT environments. You will work directly with customers to ensure successful project delivery, minimise operational risk and provide expert technical guidance throughout implementation and migration activities. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Deliver software installations, upgrades and server migrations from planning through to completion
  • Install, configure and troubleshoot Microsoft SQL Server environments
  • Perform database backup, restore and migration activities
  • Use T-SQL to investigate and resolve database and application issues
  • Troubleshoot Windows Server, authentication, permissions, networking and application deployment issues
  • Support and diagnose issues within Citrix, Remote Desktop Services (RDS) and Azure Virtual Desktop environments
More about this role

About the role

As a Senior Technical Consultant, you will deliver business-critical CCH software installations, upgrades and server migrations within customer-managed IT environments.

This is a hands-on technical role suited to someone with strong Microsoft SQL Server, T-SQL and Windows infrastructure experience who enjoys solving complex technical challenges.

You will work directly with customers to ensure successful project delivery, minimise operational risk and provide expert technical guidance throughout implementation and migration activities.

While experience with CCH products is beneficial, it is not essential. We are looking for strong technical problem solvers with the ability to learn new technologies quickly.

The role includes planned evening and occasional weekend work to support customer deployments outside of core business hours.

Key Responsibilities

  • Deliver software installations, upgrades and server migrations from planning through to completion.
  • Install, configure and troubleshoot Microsoft SQL Server environments.
  • Perform database backup, restore and migration activities.
  • Use T-SQL to investigate and resolve database and application issues.

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Read the full posting on Brightflag's site ↗

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