AI voice assistants built for the trades industry. Backed by Y Combinator.
About the role
We're looking for an AI-first builder to transform how we deliver customer support at Broccoli AI. You'll own customer support experience and build the AI workflows, systems, and documentation that help us resolve customer issues faster and more effectively. You'll work closely with our Technical Support team, Customer Success and Product Engineering, to build tools and automate workflow, improve how our AI troubleshoots customer issues, and build a knowledge base that delivers accurate, helpful answers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of software engineering or closely related technical experience, with a track record of building and shipping software
- A degree in Computer Science or equivalent practical experience
- Strong coding skills and experience developing, debugging, and maintaining software
- Experience building integrations, working with APIs and databases, and connecting systems
- Hands-on experience with AI-powered applications, LLMs, AI agents, or workflow automation
- A product-minded approach to engineering. You enjoy understanding customer problems and building solutions that address them
More about this role
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep America running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Hundreds of contractors rely on Broccoli every day.
We've grown to $25M+ ARR in 2.5 years.
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
We're backed by Khosla Ventures and Y Combinator .
We're still just getting started.
We're looking for an AI-first builder to transform how we deliver customer support at Broccoli AI.
You'll own customer support experience and build the AI workflows, systems, and documentation that help us resolve customer issues...
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