Canopy is a cloud-based accounting practice management software with CRM, document management, a client portal app, workflow, payments, time and billing. Backed by NEA.
About the role
We are hiring a Desktop Support Specialist to ensure our onsite technology and collaborative spaces are seamless, functional, and ready for high-stakes work. At Canopy, our IT team does more than just reset passwords; they are the architects of our physical and digital workspace. From mastering the macOS ecosystem to engineering the perfect conference room setup, you will be the go-to expert for all things hardware and software.
What they're looking for
- 1–3 years of experience in desktop support, or IT helpdesk
- Ability to lift 50 lbs, climb ladders safely, work in tight spaces (under desks/server closets) and above ceiling cable runs
- Excellent customer service and communication skills – able to explain technical issues clearly to non-technical users
- Ability to prioritize tasks effectively to finish the things that really matter without being sidetracked
More about this role
Canopy is a fast-growing SaaS company in Draper, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.
We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.
Click here to see why our clients (and investors) love Canopy.
Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!
We are hiring a Desktop Support Specialist to ensure our onsite technology and collaborative spaces are seamless, functional, and ready for high-stakes work. At Canopy, our IT team does more than just reset passwords; they are the architects of our physical and digital workspace. From mastering the macOS...
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