Canopy is a cloud-based accounting practice management software with CRM, document management, a client portal app, workflow, payments, time and billing. Backed by NEA.
About the role
We are hiring a Director of Account Management to build and lead the next evolution of our customer-facing organization. You’ll have the opportunity to continue to build the Account Management function, define processes, shape the customer journey, and scale a growing team of high-performing Account Managers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in Account Management or Sales in a B2B SaaS environment
- 5+ years of experience leading Account Management or Sales teams, experience building a team from scratch strongly preferred
- Strong understanding of SaaS customer lifecycles, renewal and expansion motions, and account health measurement
- Proven experience owning retention, churn mitigation, and expansion targets
- Ability to leverage AI tools (e.g., for forecasting, insights, automation, and communication augmentation) to enhance team performance
- Excellent leadership, coaching, and people development skills
More about this role
Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.
We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. And we just secured $70M in Series C funding to help us fulfill that mission.
Click here to see why our clients (and investors) love Canopy.
Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!
We are hiring a Director of Account Management to build and lead the next evolution of our customer-facing organization. You’ll have the opportunity to continue to build the Account Management function, define processes, shape the customer journey, and scale a growing team of high-performing Account Managers.
Account Management plays a critical role in helping our customers unlock the full value of our Practice...
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