Caris fulfills the promise of precision oncology through advanced laboratory testing, including tumor profiling and blood-based cancer diagnostics.
About the role
The Liquid Profiling Specialist - Customer Support is a Subject Matter Expert and serves as a liaison between the Lab, Field and Customer Support on Liquid Profiling cases and inquires. Additionally, the Liquid Profiling Specialist will act as a resource for the Customer Support Teams and Molecular Operations. This position will make recommendations for Standard Operating Procedures update, monitor Liquid Profiling cases, and report on case status. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High school diploma or equivalent required
- 1-3 years experience working in a customer support environment
- Understands HIPAA and importance of privacy of patient data
- Experience with both hands-on and phone-based support, PC based hardware, Windows operating systems, and productivity software
- 1+ years experience working in a trainer capacity
- 1-3 years Laboratory experience
More about this role
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
The Liquid Profiling Specialist - Customer Support is a Subject Matter Expert and serves as a liaison between the Lab, Field and Customer Support on Liquid Profiling cases and inquires. Additionally, the Liquid Profiling Specialist will act as a resource for the Customer Support Teams and Molecular Operations. This position...
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