Cart.com is the leading unified commerce and logistics solutions provider, enabling B2C and B2B companies from discovery to delivery.
About the role
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services, Application Development, clients, and vendors as required. Provide analysis and troubleshooting for complex technical problems related to operations, service management, desktop, and store support with minimal supervision.
What they're looking for
- Experience with systems documentation and system troubleshooting
- High level support experience
- Retail experience
- Excellent verbal and written communication skills
- Technical analysis and support
- Demonstrated knowledge of basic hardware/software installation, configuration, and capabilities
More about this role
We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Cart.com is building a company that is committed to living out these 6...
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