Backed by Greylock, Lightspeed and SoftBank VF.
About the role
Join us as we scale: take on ambitious technological challenges and shape the next generation of enterprise security at a company trusted by thousands of organizations worldwide. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experienced Support Engineer background from web/network/information - Security companies - Required
- Strong computer skills with an emphasis on Networking, TCP/IP, Firewalls and proxy servers - Required
- Great troubleshooting abilities and passion to dive into complicated technical problems in real production environments - Required
- Experience working with a Cloud, SaaS technology provider
- Familiarity with VPNs, IPSec, security protocols and standards
- Excellent oral and written communication skills with a passion for working with customers
More about this role
Cato Networks is the converged network and security cloud for the AI era.
As AI reshapes cybersecurity, enterprises face a dual challenge: unlocking AI’s potential while defending against AI-driven attacks. Cato addresses both through a unified, cloud-native platform, providing the visibility and context to prioritize risks and stop threats in real time across users, applications, data, and AI agents.
Join us as we scale: take on ambitious technological challenges and shape the next generation of enterprise security at a company trusted by thousands of organizations worldwide.
We are looking for a customer-focused and intelligent Product Support T3 Engineer to join our NA team. In this role, you will be engaging with our customers during the post-sales process as the ongoing customer lifecycle continues. This is an opportunity to join a Cloud Network Security Rocket Ship and to take part in making the Future of SD-WAN. Today.
This REMOTE position is open to candidates based in the United States.
- Own and manage customer issues and see problems through to resolution, this will include troubleshoot and identify solutions to resolve customer issues.
- Mentoring support engineers...
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