ABA and Multidisciplinary Software Solutions for Autism & IDD Care. End-to-end software that supports the efficient delivery of care. Backed by Insight.
About the role
We're building the next layer of intelligent CRM — where language models, automated workflows, and structured business data work together to drive real outcomes. As an AI Automation & CRM Integration Engineer, you'll sit at the intersection of AI development and Salesforce-powered operations, designing and deploying systems that turn natural language into business action. This isn't a role for someone who wants to stay in a sandbox. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Multi-step AI automation Builds end-to-end AI workflows across connected systems — triggering model calls, routing outputs, and updating downstream platforms without manual handoffs
- Full-stack LLM + Salesforce integration Connects LLM APIs directly to Salesforce objects and flows — designing pipelines that pull live CRM context into model prompts and write structured outputs back into SFDC
- Prompt engineering & LLM evaluation Engineers prompts systematically and measures their performance — from few-shot design and output validation to RAG retrieval quality and business-aligned evaluation frameworks
More about this role
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
We're building the next layer of intelligent CRM — where language models, automated workflows, and structured business data work together to drive real outcomes. As an AI Automation & CRM Integration Engineer, you'll sit at the intersection of AI development and Salesforce-powered operations, designing and deploying systems that turn natural language into business action. This isn't a role for someone who wants to stay in a sandbox. You'll be connecting live LLM pipelines to production CRM systems, engineering the reasoning layers that make those connections useful, and building automation flows that scale across the business
- Design and deploy multi-step AI automation flows that connect LLM inference, CRM triggers, webhook events, and data transforms across integrated systems
- Build...
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