Get frictionless, API first credentialing, licensing, enrollment, and network monitoring for payers, providers, health systems and rapidly scaling digital health companies. Backed by General Catalyst.
About the role
Quality is the job. The Director of Quality Operations is accountable for the quality of everything CertifyOS delivers: the accuracy of the provider data we build, the work our teams do to build it, and the healthcare outcomes that depend on both, from health plans trusting that every credentialed provider is verified to members reaching the right clinician. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A genuine obsession with quality in data, in work, and in outcomes: you notice what is slightly off, you cannot leave it alone, and leaders and clients trust you to say whether the work is right
- A record of driving quality at scale. You have built the measurement, audit, and feedback systems that moved error rates in a high-volume operation, and you can show the before and after
- Strongly data-driven: you find root causes with data, design sampling and scoring, build and use dashboards, and make decisions on numbers rather than anecdotes
- Deep credentialing expertise: you know how a provider file is built, verified, and committee-reviewed, including primary source verification, recredentialing cycles, and the common failure modes in each
- Experience running an audit or QA function at production scale, including sampling, scoring, calibration, and root cause analysis
- Enough technical fluency to work with Product and Engineering: you can read a workflow, write a clear requirement, and judge what automation or system controls can do
More about this role
CertifyOS is building the data infrastructure that powers modern healthcare.
Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.
Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.
Our vision is simple: One API. One provider ID. Frictionless provider data.
We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.
Quality is the job. The Director of Quality Operations is accountable for the quality of everything CertifyOS delivers: the accuracy of the provider data we build, the work our teams do to build it, and the healthcare outcomes that depend on both,...
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