Chainguard provides trusted open source artifacts for every layer of your modern software stack—containers, language libraries, and VM images. Backed by General Catalyst, Kleiner Perkins and Lightspeed.
About the role
As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Commercial customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new processes or practices to ensure we best serve customers
- Demonstrates a strong commitment to continuous personal and professional development, actively seeking opportunities to enhance skills, expand knowledge, and advance within their career and field
- Driven, high emotional intelligence, and strong priority management skills
More about this role
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.
At Chainguard, we are on a mission to secure the software supply chain by default. We are choosing to do this the right way, which is the hard way. Some have even called us “the Justice League of security.” Our team is founded by the industry's leading experts on open source software, security and cloud native development and is backed by Spark Capital, Sequoia, Amplify Partners, the Chainsmokers and more. Chainguard’s product portfolio includes Chainguard Images and Professional Services. Customers range from Fortune 500 companies in banking, fintech, government and...
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