Chainguard provides trusted open source artifacts for every layer of your modern software stack—containers, language libraries, and VM images. Backed by General Catalyst, Kleiner Perkins and Lightspeed.
About the role
The Manager of Customer Success Management (CSM), US Public Sector will report to the Sr. Manager of Customer Success (Enterprise US East & Public Sector), working collaboratively to achieve the company's goals and enhance customer success initiatives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- At least 3+ years of proven experience in a leadership role, with a strong background in people management
- Experience in Cybersecurity, DevOps, or an adjacent space
- Experience working with US Public Sector customers and the unique regulatory, compliance, and procurement requirements of the segment
- Bachelor’s degree in a relevant field, advanced degree preferred
- Demonstrated success in building and scaling CSM functions
- In-depth knowledge of project management methodologies and practices
More about this role
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.
The Manager of Customer Success Management (CSM), US Public Sector will report to the Sr. Manager of Customer Success (Enterprise US East & Public Sector), working collaboratively to achieve the company's goals and enhance customer success initiatives.
As a key leadership role within the Customer Success organization, the Manager of CSM will partner closely with other Customer Success leaders in building and shaping the function. The successful candidate will demonstrate strong people management skills, experience building out a CSM function (i.e. customer engagement, account...
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