Backed by Y Combinator.
About the role
Run multiple onboardings at once and get each partner to real value as quickly as possible Learn how each nonprofit raises and processes donations and how each grantmaker disburses them, and figure out exactly where Chariot helps them most Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
Implementations at Chariot is a hands-on, customer-facing role: you'll own how nonprofits or grantmakers activate our products, and how they keep getting value from it after they go live. You'll lead onboarding for new partners from the day they sign (and sometimes earlier, on larger or more technical deals) through go-live, then stay close to those accounts as they grow, rolling out new features, tracking how they use the product, and finding where they could get more out of it. Beyond just getting nonprofits and grantmakers live, a key component of this role is learning what’s working for our customers, identifying what's not, and making sure every partner you work with sees real results from Chariot.
The ideal candidate is highly organized, loves working with customers, and knows how to help a team get comfortable with new tools. You'll own your own set of nonprofit or grantmaker accounts and work with the rest of the Implementations team to make each onboarding smoother than the one before.
Run multiple onboardings at once and get each partner to real value as quickly as possible
Learn how each nonprofit raises and processes donations and how each grantmaker disburses them,...
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