Backed by Y Combinator.
About the role
Run standing bi-weekly product emails, special announcements, and a monthly power user forum, and track utilization after new features ship Build action-based email comms (a welcome series, milestone celebrations, check-ins when usage drops), with goals for each touchpoint and tracking of their effect Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
Chariot has tremendous reach into the nonprofit sector through our fundraising platform and grantmaker partners, and a rapidly expanding base of account users. What we don't have yet is someone focused on making the most of it. That means seeking out engagement opportunities across our partner networks, and making a novel, often complex product clear to the people who use it. Your two goals: maximize enrollment through our partners, and maximize utilization and satisfaction among account holders.
This is a senior, hands-on IC role with two bodies of work. On the product side, you'll own how we communicate with users: product updates, lifecycle emails, and what gets surfaced in the product. You'll also have a seat at the table when new features are named and framed. On the partner side, you'll manage partner go-lives with enrollment goals and keep marketing relationships with key partners active after launch. Much of this is new, so you'll be building it.
Run standing bi-weekly product emails, special announcements, and a monthly power user forum, and track utilization after new features ship
Build action-based email comms (a welcome series, milestone celebrations, check-ins when...
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