Charta is the AI chart review platform that delivers 11% revenue lift by scaling pre-billing chart review across 100% of patient encounters. Backed by Madrona and South Park Commons.
About the role
We are looking for an organized, systems-minded, and empathetic Talent Operations & Workplace Coordinator to be the operational backbone of our hiring process and the heart of our candidate experience. This is an everyday, in-office role based at our HQ in SoMa, San Francisco. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- End-to-End Scheduling: Coordinate and manage candidate interview schedules across complex, multi-stage, multi-interviewer onsites and remote panels in Ashby, including coordination with our NYC office
- Error-Free Execution: Own the details that make loops run cleanly: correct interviewer assignments, accurate invites and links, and clear role-specific instructions for every candidate and interviewer
- Candidate Experience: Serve as the primary point of contact for candidate inquiries and reschedules, greet candidates on arrival for in-person interviews at our HQ, coordinate candidate travel when needed, and deliver a thoughtful candidate journey
- Interviewer & Hiring Manager Partnership: Partner closely with recruiters, hiring managers, and interviewers to keep loops efficient and aligned, track interviewer availability and load, and make sure feedback is submitted on time
- Responsiveness: Keep turnaround tight, so candidates are scheduled quickly and hiring teams never wait on logistics
- New-Hire Logistics: Support offer-to-start logistics with our People team, including new-hire day 1 communications, desk and equipment setup, welcome swag
More about this role
In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.
We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.
We are looking for an organized, systems-minded, and empathetic Talent Operations & Workplace Coordinator to be the operational backbone of our hiring process and the heart of our candidate experience. This is an everyday, in-office role based at our HQ in SoMa, San Francisco.
In this role, your primary focus will be owning candidate scheduling and interview logistics (~50%) and running our talent operations in Ashby (~30%), while also supporting the day-to-day workplace and new-hire experience at our San Francisco headquarters...
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