Charta is the AI chart review platform that delivers 11% revenue lift by scaling pre-billing chart review across 100% of patient encounters. Backed by Madrona and South Park Commons.
About the role
Operational Excellence: Own and continually evolve the "operating system" for our engineering org — the cadences, tooling, and sources of truth (Linear, program reviews) that keep work legible across every pod. Strategic Execution: Define and drive the execution framework for high-stakes technical roadmaps, giving teams the context to make decentralized decisions without slowing down.
What they're looking for
- Professional Background: 4+ years in technical program management or engineering operations, ideally within high-growth technology environments
- Domain Adaptability: You don't need a healthcare background, but you're energized by learning a regulated, high-stakes domain — clinical documentation, medical coding, payer rules — deeply enough to spot when something looks wrong before it ships
- Delivery & Operational Instinct: You've run delivery across multiple concurrent workstreams and can feel when one is about to slip before it's officially off-track
- Radical Candor: You give and receive direct, honest feedback with senior leadership and engineering peers to keep initiatives on track
- Judgment & Ownership: You thrive in ambiguity, make high-quality decisions quickly, and take full accountability for outcomes
- Communication: Exceptional interpersonal skills, with the ability to influence without authority across pods and give leadership a clear read on program health
More about this role
In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.
We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.
Operational Excellence: Own and continually evolve the "operating system" for our engineering org — the cadences, tooling, and sources of truth (Linear, program reviews) that keep work legible across every pod.
Strategic Execution: Define and drive the execution framework for high-stakes technical roadmaps, giving teams the context to make decentralized decisions without slowing down.
Orchestration: Manage the technical roadmap from early-stage discovery to full-scale deployment, coordinating the launch of new AI capabilities...
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