Startups · AI

Customer Solutions Architect

Checkbox · United States (Remote) · Remote

← All jobs
About Checkbox

Checkbox is the AI Legal Front Door for in-house legal teams, helping capture, triage, automate, manage, and report on legal work across the tools teams already use. Backed by Peak XV.

About the role

Customer experience is what Checkbox is known for. As a Customer Solutions Architect, you’ll be the technical lead for our enterprise customers. You’ll design, build and configure the workflows, integrations and custom functions that get large legal teams live quickly and keep them scaling. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Checkbox is a Sequoia-backed company building AI-powered Service Management for in-house legal teams. Sales has Salesforce, IT has ServiceNow, and Support has Zendesk. Legal is the last major function without its own platform, and that’s what we’re building. Today, legal departments at companies like SAP, Hitachi and Pepsi use Checkbox to manage how legal work comes in, gets routed, and gets resolved.

We’re a team of 100+ across the United States, Australia and Asia, and our culture is one of our superpowers. Read about what makes a “Checkmate” here: https://www.checkbox.ai/core-values .

Customer experience is what Checkbox is known for. As a Customer Solutions Architect, you’ll be the technical lead for our enterprise customers. You’ll design, build and configure the workflows, integrations and custom functions that get large legal teams live quickly and keep them scaling.

You don’t need a legal background, because our Legal Engineers bring the legal domain depth. What you bring is the technical architecture, the confidence in front of enterprise customers, and the instinct to build things yourself.

Own technical solution architecture and design for enterprise customers

Build and...

Read the full posting on Checkbox's site ↗

Customer & Onboarding

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.