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Enterprise Technical Account Manager - Payments

Checkout.com · Atlanta · Remote

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About Checkout.com

Boost your acceptance rate, cut processing costs, fight fraud, and create extraordinary customer experiences with Checkout.com's payment solutions. Backed by Insight.

About the role

We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company
  • Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required
  • A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience
  • Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows
  • Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams
  • A natural problem-solver with a tenacious attitude, you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents
More about this role

Company Description

We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and...

Read the full posting on Checkout.com's site ↗

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