Backed by SoftBank VF, ICONIQ and Menlo.
About the role
Chime is seeking a Program Manager to join our Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization. Our team is responsible for leading OMX's highest-priority strategic initiatives that advance the organization's key results while supporting Chime's broader business objectives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field
- Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution
- Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization
- Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority
- An ownership mindset with the ability to independently identify challenges, proactively manage risks, and execute with minimal guidance in fast-paced environments
- Strong analytical and problem-solving skills, including experience using Looker, Tableau, Power BI, or similar tools to inform decisions and measure business outcomes
More about this role
Chime is seeking a Program Manager to join our Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization. Our team is responsible for leading OMX's highest-priority strategic initiatives that advance the organization's key results while supporting Chime's broader business objectives.
As a Program Manager, you'll act as a "GM for hire"—partnering directly with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives selected by senior leadership. You'll bring structure to ambiguity, connect teams around shared goals, and lead complex programs from strategy through execution, ensuring meaningful business outcomes while continuously improving how work gets done.
You'll work closely with teams across OMX and collaborate with partners across Product, Engineering, Risk, Compliance, Marketing, Analytics, Legal, and other organizations to solve complex operational challenges. Beyond delivering programs, you'll identify opportunities to leverage AI, automation, and scalable operating practices that reduce manual effort, increase organizational capacity, and enable teams to...
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