Chromatic catches visual, interaction, and accessibility issues before they ship. This enforces your UI standards, even when AI codes. Assign reviewers to speed up sign-off and provide agents with validated UI context. Backed by CRV.
About the role
Serve as a trusted technical advisor to Enterprise customers, providing guidance on using Chromatic’s core features and integrating them into existing workflows. Develop and maintain strong customer relationships. Troubleshoot and resolve technical issues, and design tailored solutions to meet customer needs. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years in a customer-facing technical role (ex: Solutions Engineer, Professional Services Engineer), experience in a B2B SaaS or developer tools company a plus
- Strong background in frontend space and familiarity with modern JavaScript tools and frameworks (e.g., Webpack, React), experience with Storybook and/or Chromatic is a plus
- Excellent problem-solving skills and the ability to break down complex technical concepts clearly and effectively
- Strong interpersonal and communication skills — inquisitive, welcoming, empathetic, and able to build genuine relationships with both technical and non-technical stakeholders
- Highly organized and dependable, with the ability to prioritize and manage multiple projects across different accounts, self-motivated and strong time management skills
- Comfortable working in a fast-paced, dynamic environment where priorities may shift quickly
More about this role
Chromatic is looking for a Solutions Engineer to join our growing team and play a pivotal role in the success of our highest priority customers and driving the growth of our company. As a key technical partner, you'll serve as the primary technical contact for Enterprise accounts, helping them integrate and maximize value from Chromatic (and Storybook). You’ll support customers through thoughtful onboarding, comprehensive training, and ongoing education, ensuring they are set up for long-term success. A big part of this role involves troubleshooting complex technical issues and designing solutions tailored to each customer's needs.
This role is ideal for someone who loves combining deep technical expertise with customer-facing collaboration, enjoys solving complex problems, and thrives in a fast-paced, dynamic environment.
This is a fully remote position, and we are currently prioritizing candidates located in EMEA. We will also consider candidates based in the Eastern Time Zone within the US or Canada.
Serve as a trusted technical advisor to Enterprise customers, providing guidance on using Chromatic’s core features and integrating them into existing workflows. Develop and...
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