Startups · AI

Data Engineering Technical Leader - CX AI

Cisco · San Jose, California, US · On-site

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About Cisco

Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations. Backed by Sequoia and Menlo.

About the role

You will be the architectural and technical authority driving our next-generation cloud-native data platform. Operating as a hands-on builder and leader, you will own distributed data pipelines, lakehouse architectures, and backend services end-to-end—powering real-time CX analytics and AI-ready data foundations. You will establish organizational standards for data modeling, streaming, and observability while mentoring engineering pods and aligning technical execution with strategic business priorities. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree with 8+ years of related experience, or a Masters degree with 6+ years of related experience
  • Experience in Python and SQL for data engineering, automation, and transformation, along with backend development experience in languages such as Go, Java, Node.js, or Rust
  • Experience designing REST or GraphQL APIs, with experience in relational PostgreSQL, MySQL and/or NoSQL databases
  • Experience implementing distributed messaging and streaming systems using Apache Kafka, AWS SQS/SNS, or comparable technologies
  • Experience building and optimizing data platforms using modern lakehouse/warehouse technologies such as Snowflake, Databricks, BigQuery, or AWS Redshift or similar
  • Experience building, maintaining, and troubleshooting automated CI/CD pipelines using Jenkins, GitHub Actions or similar and containerized deployments
More about this role

The application window is expected to close on: 12/30/2026

This is a Hybrid role requiring work onsite Tuesday-Thursday.

Cisco's Customer Experience (CX) organization is a high-growth, innovation-driven team focused on delivering a unified digital experience for customers and partners. The CX Platform enables diverse CX use cases through modern cloud-native architecture and emerging AI capabilities, including predictive and generative AI. Our team builds scalable, reliable platforms that accelerate customer outcomes, with a strong focus on quality, urgency, ownership, and data-driven decision making.

You will be the architectural and technical authority driving our next-generation cloud-native data platform. Operating as a hands-on builder and leader, you will own distributed data pipelines, lakehouse architectures, and backend services end-to-end—powering real-time CX analytics and AI-ready data foundations. You will establish organizational standards for data modeling, streaming, and observability while mentoring engineering pods and aligning technical execution with strategic business priorities.

  • Data Platform Architecture: Architect, build, and optimize scalable cloud-native...

Read the full posting on Cisco's site ↗

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