Startups · AI

Director, AI Engineering

Cisco · San Jose, California, US · On-site

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About Cisco

Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations. Backed by Sequoia and Menlo.

About the role

As an engineering leader in Cisco CX, you will define and execute the technical strategy for AI solutions that transform customer adoption and renewals. You will lead high-performing engineering teams from concept to production, operationalizing autonomous agents, context engineering, and multi-agent orchestration platforms. In this role, you will combine deep technical architecture with business strategy to deliver production-grade AI systems at scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field with 15+ years of software engineering experience (or Master’s degree with 12+ years)
  • 5+ years of engineering management experience leading software and ML engineering teams
  • Experience programming in Python, Java, C++, or modern object-oriented languages
  • Experience building and scaling data-driven AI/ML systems, AI-native applications, and AI agents, including agent harnesses and production-grade agentic architectures
  • Experience building and deploying systems utilizing LLMs, NLP, Generative AI, or Agentic AI architectures
More about this role

The application window is expected to close on: 10/15/2026

No relocation will be provided

The CX AI Incubation and Agent team builds breakthrough solutions across delivery intelligence, network automation, and edge computing for Cisco Customer Experience (CX) and our global customers. We partner across engineering, product, and design to develop scalable, responsible platforms leveraging Generative and Agentic AI. Join an inclusive, high-impact team pushing the boundaries of AI innovation to solve critical enterprise challenges.

As an engineering leader in Cisco CX, you will define and execute the technical strategy for AI solutions that transform customer adoption and renewals. You will lead high-performing engineering teams from concept to production, operationalizing autonomous agents, context engineering, and multi-agent orchestration platforms. In this role, you will combine deep technical architecture with business strategy to deliver production-grade AI systems at scale.

  • Drive engineering Delivery: Spearhead end-to-end development of agentic AI solutions across the CX customer adoption and renewals portfolio.
  • Architecture and platform: Lead architecture and build core...

Read the full posting on Cisco's site ↗

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