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About the role
Your work will give Cisco a more complete understanding of how customers experience Cisco Cloud Control and the products connected to it: where onboarding succeeds, which capabilities customers use, how adoption changes over time, and what customers need next. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelors + 12 years, or Masters + 8 years, or PhD + 5 years of related experience in product management, including ownership of customer-facing products or platform capabilities
- Experience with enterprise SaaS, cloud platforms, product analytics, customer data platforms, or large-scale telemetry
- Experience defining product analytics, instrumentation, lifecycle metrics, or adoption strategies for a digital product
- Experience turning behavioral data and customer research into clear product opportunities, decisions, and measurable outcomes
- Experience leading cross-functional work with engineering, design, analytics or data science, and go-to-market partners
- Prior experience of digital customer journeys, onboarding, activation, feature adoption, retention, or product-led growth
More about this role
The application window is expected to close on: 12/03/2026
This role requires being onsite in our San Jose office in a hybrid model.
Cisco Cloud Control brings networking, security, observability, compute, and collaboration together in one AI-native management experience. The platform serves customers with complex environments and many ways to get value from the Cisco products they already own.
We are building a clearer picture of how customers get started, what they use, and where they find value.
As Cisco Cloud Control becomes the shared operating experience across the portfolio, we need to understand the full customer journey: how teams arrive, onboard, connect products, adopt capabilities, and build habits over time. That means joining signals across product surfaces and customer lifecycle stages, then translating them into a practical view of what helps customers succeed and what gets in their way.
The opportunity is to turn product signals into better customer outcomes and smarter product decisions.
We are looking for a product leader who can connect customer behavior, product strategy, and measurable growth.
Own the product vision and roadmap for customer insights and...
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