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Director of IT & Infrastructure

Via · New York City · On-site

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About Via

Name your Price for a Hotel Room Exclusively from Via.com in India,Book Domestic Flights in India,Guaranteed cheap flights in India. Backed by Peak XV.

About the role

As Director of IT & Infrastructure , you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • An experienced IT leader with 10+ years in corporate IT or infrastructure , including 4+ years managing teams , ideally in a global technology company
  • A hands-on technical leader who can move comfortably between coaching a team, planning a deployment, troubleshooting an integration, and managing a vendor escalation
  • Comfortable delivering technology infrastructure for new offices or operational sites, including coordinating connectivity providers, contractors, and installation schedules
  • Skilled at improving processes through APIs, integrations, and automation, with practical experience applying AI to internal support or employee workflows
  • Commercially minded, with experience managing budgets, negotiating with suppliers, and improving software and hardware spending
  • A clear communicator who builds strong working relationships across Operations, Engineering, Information Security, People, Finance, and other business teams
More about this role

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.

As Director of IT & Infrastructure , you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches.

This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes.

  • Lead our global IT team. Develop and support the team, establish clear ownership and service...

Read the full posting on Via's site ↗

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