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About the role
As Director of Strategy and Operations , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree
- Must be local or willing to relocate to Rochester, MN
- Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
- Savvy and tactful communicator: you intuitively find the right tone in every situation
- Foster a culture deeply committed to providing a world class customer service experience
- Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
More about this role
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As Director of Strategy and Operations , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
- Manage the on-site daily operations of Via’s service in Rochester, MN
- Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
- Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment
- Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
- Liaise closely with Via senior management...
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