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Head of Tutor Strategy & Operations

ClassDojo · Remote · Remote

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About ClassDojo

ClassDojo connects K-12 teachers with families. Free classroom communication, behavior tracking, and student portfolios. Used in 95% of US schools. Backed by General Catalyst, Y Combinator and Felicis.

About the role

Lead the Tutor Operations team, covering tutor supply acquisition and retention, session reliability and quality, customer support, tutor community, and manual operations: set ambitious goals, coach, give direct feedback and help each person grow. Drive top-line growth: shape Tutor's growth strategy with Product, bring what you see on the front line into roadmap decisions, and staff launches with the ops support they need. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

ClassDojo's goal is to give every child on Earth an education they love.

We started by building a global communication network connecting K–12 teachers, children and families. Today, ClassDojo's flagship app is used in more than 95% of U.S. schools and reaches more than 45 million children across 180 countries. With a team of around 200 people, we're now building on that network to create exceptional learning experiences for kids that go far beyond what a traditional school can provide.

Dojo Tutor is one of those experiences. It connects kids with caring, experienced teachers for 1:1 tutoring and small-group classes designed to build both skills and confidence. Tutor is already operating at meaningful scale with families, and we regularly hear about the impact it has on both kids and tutors.

We build ClassDojo around high talent density. Our team brings together entrepreneurial and innovative people with backgrounds spanning education and leading consumer and technology companies. We want ClassDojo to be a place where exceptional people can do the strongest work of their careers while helping pioneer the future of education.

Dojo Tutor is a two-sided marketplace: families book 1:1...

Read the full posting on ClassDojo's site ↗

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