Clean.io is a digital engagement security platform that helps businesses retain revenue and build stronger customer relationships by controlling the third-party code that executes on their websites. Backed by Real Ventures.
About the role
As an Account Manager at HUMAN, you will own and grow relationships with a portfolio of customers and partners. You will be responsible for customer experience, adoption, retention, renewals, and expansion across HUMAN’s solutions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in account management, partner development, consultative sales, or a closely related commercial role, with a track record of carrying and executing against a defined quota
- Experience in ad tech, media, digital advertising, or a closely related technology ecosystem, with familiarity across relevant platforms and categories such as ad servers, SSPs, DSPs, exchanges, verification, fraud, and brand safety
- A demonstrated ability to think strategically, identify business objectives and challenges, and translate them into compelling value propositions and action plans
- A strong record of relationship-building and consultative upselling and cross-selling
- Excellent written, verbal, presentation, negotiation, and executive communication skills, with the ability to communicate effectively with senior customer stakeholders and internal executives
- Strong analytical judgment and the ability to use account context, customer data, and market knowledge to shape smart next steps
More about this role
As an Account Manager at HUMAN, you will own and grow relationships with a portfolio of customers and partners. You will be responsible for customer experience, adoption, retention, renewals, and expansion across HUMAN’s solutions.
You will serve as a trusted advisor to key stakeholders, understand their business priorities, identify risks and opportunities, and translate customer needs into clear internal action. Success in this role requires a blend of relationship-building, consultative selling, strategic thinking, commercial discipline, and hands-on problem-solving.
Build and maintain meaningful relationships with customer stakeholders and decision-makers, serving as a primary point of contact and developing a strong understanding of their goals, business priorities, challenges, and experiences with HUMAN’s products and services.
Drive product adoption by confidently sharing product knowledge, best practices, and recommendations that help customers realize value.
Develop account strategies and actionable plans that increase customer value over time.
Identify, prepare, and execute upsell and cross-sell strategies that support customer outcomes and revenue growth.
Lead renewal...
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