Backed by Bessemer and NEA.
About the role
We are hiring a General Manager to turn that acquisition into a business and scale it across Clio's SMB base. You will be the accountable cross-functional owner of Clio Phones. This is a build role. There is a product, an expert team, and an installed base. There is not yet a pricing architecture, a repeatable attach motion, a support model, a forecast, or an operating cadence. You will create all of it, then make it scale. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own Clio Phones performance end to end. You will own the operating metrics from day one, with full P&L ownership as the business matures
- Build the operating plan and investment model with Finance
- Serve as Clio's market authority on legal-vertical voice — customer needs, category economics, competitive dynamics across legal-specific providers
- Run the business review cadence, own the OKRs, and report performance and recommendations to Clio's executive team
- Partner with the Sales overlay
- Partner with Customer Success on implementation
More about this role
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .
Clio is launching Phones, a cloud-native VoIP telephony platform built exclusively for law firms.
We are hiring a General Manager to turn that acquisition into a business and scale it across Clio's SMB base. You will be the accountable cross-functional owner of Clio Phones.
This is a build role. There is a product, an expert team, and an installed base. There is not yet a pricing architecture, a repeatable attach motion, a support model, a forecast, or an operating cadence. You will create all of it, then make it scale.
The business and the plan
- Own Clio Phones performance end to end. You will own the operating metrics from day one, with full P&L ownership as the business matures
- Build the operating plan and investment model with Finance.
- Serve as Clio's market authority on legal-vertical voice — customer needs, category economics, competitive dynamics across legal-specific providers
- Run the...
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