AI-first pull request reviewer with context-aware feedback, line-by-line code suggestions, and real-time chat. Backed by CRV.
About the role
At CodeRabbit, we seek an exceptional Support Operations Engineer who identifies operational gaps, designs solutions autonomously, and executes end-to-end. You will own the full lifecycle, from spotting inefficiencies in how support operates, to architecting the fix, to building and deploying the solution yourself. You'll be hands-on with code, automation, integrations, and data systems. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- At least 3 years of hands-on experience building support operations systems, automation, or technical solutions autonomously in a SaaS environment
- Proven track record of identifying operational problems and autonomously building and deploying solutions that measurably improved support metrics
- Strong technical foundation with proficiency in Python, JavaScript, or similar languages, able to independently build automation, data systems, dashboards, and ship solutions
- Customer Obsession: a passion to deliver a high-quality customer experience
- Systems thinking: ability to see operational gaps, architect fixes autonomously, and execute end-to-end without waiting for someone else to build
- Proficiency in at least one programming or scripting language
More about this role
CodeRabbit is the governance and control layer for agentic software development, helping engineering teams trust the code they ship. AI can generate code faster than people can review and understand it. Teams still need to know whether each change solves the right problem, fits their architecture, and is safe to ship.
We provide independent validation grounded in codebase context and team standards, giving people the evidence they need to judge what should ship. Across Review, Triage, Explain, and Secure, our platform challenges changes before merge, prioritizes pull requests by value, impact, and risk, explains what changed and why it matters, and monitors the codebase for security vulnerabilities after merge.
CodeRabbit serves nearly 20,000 customers and supports approximately 300,000 open-source repositories, performing over 2 million code reviews each week. Our $143M Series C, raised at a $1.5B valuation, supports further product development and international expansion.
Locations: San Fransisco, CA or Boston, MA (Boston preferred)- Hybrid
At CodeRabbit, we seek an exceptional Support Operations Engineer who identifies operational gaps, designs solutions autonomously, and...
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