Startups · AI

Operations: Key Accounts

Codes Health · New York · On-site

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About Codes Health

AI-powered medical record retrieval, chronologies & case insights built for personal injury law firms. HIPAA-compliant with nationwide 50-state coverage. Backed by Y Combinator.

About the role

Full-time | In-person | 2+ years of relevant experience required Our customers include some of the largest law firms in the world, who entrust us with one of their most critical and time-sensitive workflows. They expect excellence, service, and timeliness and we deliver on those expectations. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • A top-tier operator with 2+ years of experience in consulting, banking, customer success, operations, or high-growth startups
  • A polished and excellent communicator. You will be in constant communication with customers, relaying updates, feedback, and issues both internally and externally
  • Obsessed with details. This is not solely a big-picture role. You should be able to get into the weeds and pluck said weeds
  • Highly organized and dependable. You are good at keeping many moving pieces in motion without letting things slip
  • Technical or technical-adjacent. You should be able to build quick automations, tooling, dashboards, or SQL queries, or be eager to learn how to
  • Comfortable operating with urgency in high-stakes environments where customers expect responsiveness and follow-through
More about this role

At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately.

Started just over a year and a half ago, our volume is doubling MoM, with a clear path to category leadership. We support everything from Personal Injury Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where we are today .

Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution.

Operations: Key Accounts

New York, NY

Full-time | In-person | 2+ years of relevant experience required

Our customers include some of the largest law firms in the world, who entrust us with one of their most critical and time-sensitive workflows. They expect excellence, service, and timeliness and we deliver on those expectations.

This is one of the most important roles at the company. You will own the performance and success of some of our largest accounts. You will drive adoption, usage, and retention, while also managing and overseeing the operational...

Read the full posting on Codes Health's site ↗

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