About Coherent Corp.

Learn how Coherent empowers innovations and breakthrough technologies for the industrial, communications, electronics, and instrumentation markets.

coherent.com ↗

About the role

Job Summary: Technical support of optical network Transmission and Transport products for North American and European customers. Responsibilities include but not limited to: Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

Support of customer lab trials and pre-sales technical inquiries
Priority assessment of customer field issues teams
Coordinating with front line support and R&D teams, driving resolution of complex customer issues
Formal tracking of issues from record creation through to resolution and closure
Providing training for both internal team and external customers
Providing lessons learned feedback to internal teams

More about this role

Job Summary: Technical support of optical network Transmission and Transport products for North American and European customers. Responsibilities include but not limited to:

Support of customer lab trials and pre-sales technical inquiries
Priority assessment of customer field issues teams
Coordinating with front line support and R&D teams, driving resolution of complex customer issues.
Formal tracking of issues from record creation through to resolution and closure
Providing training for both internal team and external customers
Providing lessons learned feedback to internal teams

Read the full posting on Coherent Corp.'s site ↗

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