Startups · AI

Customer Value Manager

CoLab · North America, Remote · Remote

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About CoLab

Run AI-powered design reviews, capture expert feedback, and turn engineering knowledge into faster decisions. Backed by Insight and Y Combinator.

About the role

The cars, medical devices, and jet engines our customers build reach the market years sooner only when the teams behind them change how they design, review, and release products. As a Customer Value Manager you’ll lead that change. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 7+ years in Customer Success, Strategic Consulting, or Enterprise Account Management
  • Proven success driving enterprise transformation and value realization across global Fortune 1000 accounts
  • Experience with customer journey orchestration and success planning in a high-ACV SaaS environment
  • Track record of partnering with Sales to shape and execute multi-threaded expansion strategies in large, complex organizations
  • Familiarity with navigating complex procurement, security, and compliance processes in enterprise accounts
  • Strong executive presence and communication skills
More about this role

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.

We build AI for engineers designing cars, medical devices, and jet engines. Products this complex aren't sketched and sent to production. Teams spend months on iterations, reviews, and tests, predicting how every part performs before anything is built. CoLab is where those reviews happen, and we capture the rationale behind every change. Other tools show what changed between versions. Only CoLab knows why. That's how our AI helps manufacturers like Bobcat, Triumph Motorcycles, and GE Appliances make better decisions, eliminate rework cycles, and get to market faster.

Proudly based in St. John’s, Newfoundland, CoLab started with one customer in 2018. Since then we’ve raised a $72M Series C , been named the 57th fastest growing company in North America by Deloitte ( Fast 500™ ), signed multi-year AI partnerships with companies like Bombardier , and grown to a team of 250+.

The cars, medical devices, and jet engines our customers build reach the market years sooner only when the teams behind them change how they design, review, and release products. As a Customer Value Manager you’ll...

Read the full posting on CoLab's site ↗

Customer Success

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