Color offers integrated virtual cancer care with early detection, personalized guidance, and ongoing support that improves outcomes and reduces costs. Backed by General Catalyst, a16z speedrun and CRV.
About the role
As a Customer Support Agent I, you’ll play an important role in helping patients navigate their healthcare experience. You’ll serve as a first point of contact for patients, answering questions, troubleshooting common issues, and helping ensure they receive timely, accurate, and compassionate support. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A genuine desire to help people, with a compassionate, patient-first mindset
- Strong written and verbal communication skills, with the ability to explain information clearly and professionally
- Excellent attention to detail and the ability to accurately follow instructions, procedures, and established workflows
- Strong organizational skills, reliability, and the ability to manage multiple tasks efficiently
- Basic problem-solving skills, with the ability to resolve routine issues independently and recognize when to ask for help
- Comfort using computers and learning new software and technology
More about this role
Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!
As a Customer Support Agent I, you’ll play an important role in helping patients navigate their healthcare experience. You’ll serve as a first point of contact for patients, answering questions, troubleshooting common issues, and helping ensure they...
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