From Amazon to Walmart, optimize your media & content to drive incremental sales with AllyAI, the Retail OS from CommerceIQ. Backed by Insight, SoftBank VF and Madrona.
About the role
Fueled by our customer and business growth, we’re looking for Customer Success Associate Director, E-commerce to run and grow relationships with our customers, ensuring they are successfully adopting the product. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Act as the connector between retail media strategy and content execution, ensuring that media investments and on-site content are aligned to drive conversion and share growth
- Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs
- Provide data-driven content recommendations and optimizations across retailer platforms (e.g., Amazon, Walmart, Target, Chewy, etc.) to maximize visibility and performance
- Understand Ecommerce data and how it can be used to grow improve profitable market share
- Be an expert on the CommerceIQ platform, helping customers apply best practice strategies to achieve their business goals
- Focus on moving the needle with respect to our customer’s KPIs and continuously showcase the value of CommerceIQs platform throughout the engagement period
More about this role
CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
2,200+
Customers
10 of Top 12
CPG Companies
900+
Retailers Connected
$200M+
Raised
Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.
Fueled by our customer and business growth, we’re looking for Customer Success Associate Director, E-commerce to run and grow relationships with our customers, ensuring they are successfully adopting the product.
Working as part of the customer success team, you will play a critical role in onboarding, supporting, and leading strategic direction for our clients. The goal of our Customer Success Managers at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform. They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard, train, and provide day-to-day...
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