Drive commerce excellence with the Conga platform. Align pricing, CPQ, CLM, and document automation with purpose-built AI to scale your enterprise growth. Backed by ICONIQ.
About the role
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience with Revenue Lifecycle Management, strategic pricing, contract management, CPQ, or related commercial process platforms
- Strong technical background demonstrating a command of the products or platform
- Able to demonstrate a strong project management skillset
- Exposure to working in a defined success methodology (e.g., structured QBRs, formal health scoring, executive business reviews)
- A track record of contributing to expansion or renewal outcomes — not just customer satisfaction scores
- Familiarity with how Enterprise Sales and CS teams collaborate on account strategy and pipeline development
More about this role
A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.
J ob Title: Customer Success Manager
Locations: Remote- Highly preferred Eastern or Central Time Zone
A quick snapshot…
The Customer Success Manager will manage a portfolio of Conga’s large, and complex national and global accounts. You’ll build trusted relationships, drive product adoption, and ensure customers achieve measurable business outcomes. Acting as a strategic advisor and cross-functional liaison, you’ll...
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