Connecting communications, journey orchestration, analytics, and integrations with the engagement operating system for Utilities and regulated industries. Backed by a16z.
About the role
Partner with the CPO to run product and engineering planning, roadmap, reporting, and operating cadences. Build the data, dashboards, and reporting needed to give leadership clear visibility into product performance and progress.
What they're looking for
- 4–6+ years of experience in Product Operations, Business Operations, or a related role within a scaled software organization
- Experience directly managing and developing people
- Strong analytical and operational skills with a data-driven approach to decision-making
- Experience working with SaaS pricing, packaging, or pricing operations
- Familiarity with product compliance and regulated environments
- Experience partnering with Agile/Scrum or software delivery teams
More about this role
Convey is looking for a Manager, Product Operations to partner closely with our Chief Product Officer and bring operational discipline across Product and R&D.
This is a unique opportunity to build and scale a growing Product Operations function while leading a small team. You'll own the operating rhythm across Product and Engineering, support pricing operations and product compliance, and lead the agile delivery practice that keeps teams aligned and moving forward.
Partner with the CPO to run product and engineering planning, roadmap, reporting, and operating cadences.
Build the data, dashboards, and reporting needed to give leadership clear visibility into product performance and progress.
Lead the agile/scrum delivery practice, partnering closely with Engineering leadership to improve execution and accountability.
Own product operations tools, documentation standards, and continuous improvement initiatives.
Operationalize product compliance requirements and manage the compliance review process in partnership with Legal.
Own customer security and compliance questionnaire responses.
Lead pricing operations across the current portfolio, including rate structures, packaging, deal...
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