Convey is an all-in-one platform to train, ship, and manage enterprise‑grade digital teammates that work autonomously in the background. Backed by Alchemist.
About the role
Support discovery sessions with customers to understand business objectives, operational challenges, technical requirements, and success criteria, when required. Design scalable, deliverable, and commercially viable solutions leveraging Convey's platform and services. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles
- Experience designing and delivering enterprise SaaS solutions
- Strong ability to translate business challenges into technical and operational solutions
- Demonstrated experience developing technical requirements, solution designs, and Statements of Work
- Experience working directly with executive stakeholders and enterprise customers
- Excellent written, verbal, and presentation skills
More about this role
The Solutions Architect serves as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering.
This role is responsible for creating and maintaining the "steel thread" that connects customer challenges and market opportunities to product evolution and successful delivery outcomes. While supporting the sales process is an important component of the role, this position extends well beyond traditional pre-sales activities.
The ideal candidate brings together technical expertise, consultative problem-solving, business acumen, and a strong customer-first mindset to design solutions that address real-world challenges while influencing the future direction of the Convey platform. In this role, you will also help strengthen the capabilities and processes that enable our Pre-Sales Engineering and Professional Services teams to perform at their highest level. Working closely with both prospective and existing customers, you will gather and translate business requirements into scalable solutions, develop architecture and integration diagrams, create Statements of Work (SOWs) with clearly defined deliverables, guide implementation...
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