Startups

Customer Success Manager, Commercial

Corelight · United States · On-site

← All jobs
About Corelight

Disrupt future attacks with complete network visibility, next-level analytics, faster investigations, and expert threat hunting. Backed by Accel, General Catalyst and Insight.

About the role

At Corelight, Customer Success is a strategic driver of customer value, retention, and growth. We're looking for a Customer Success Manager who can build trusted relationships, connect our cybersecurity solutions to meaningful business outcomes, and take ownership of the customer journey long after the initial sale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Own customer success and retention. Serve as the primary post-sales account owner, developing and executing customer success strategies that drive measurable outcomes, long-term retention, and account growth
  • Build strategic customer relationships. Establish trusted relationships with executive sponsors, economic buyers, and security leaders, aligning Corelight's solutions with their evolving business and security priorities
  • Turn customer insights into action. Represent the voice of the customer internally, translating feedback, business priorities, and emerging needs into actionable recommendations that improve customer outcomes
More about this role

Corelight defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach.

By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision.

At Corelight, Customer Success is a strategic driver of customer value, retention, and growth. We're looking for a Customer Success Manager who can build trusted relationships, connect our cybersecurity solutions to meaningful business outcomes, and take ownership of the customer journey long after the initial sale.

As a Customer Success Manager, you'll serve as the primary post-sales relationship owner for your portfolio of customers. You'll work closely with customer executives, security leaders, and internal teams to ensure...

Read the full posting on Corelight's site ↗

Customer Success

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.