Backed by Battery and ICONIQ.
About the role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
What they're looking for
- Administer day-to-day enrollment transactions including new hire elections, life event changes, dependent verifications, and open enrollment processing
- Serve as a first point of contact for employee benefits inquiries, responding via the HR/Benefits Service Desk ticketing system and email with accuracy and professionalism
- Process and audit benefits enrollments in the benefits administration system, ensuring data integrity and timely updates
- Manage the enrollment window process: generate eligibility reports, send employee reminders, and follow up on incomplete elections
- Process new hire benefits paperwork and enrollment forms for NALA countries (US, Canada, Brazil, Colombia, Mexico), coordinate documentation with regional carriers and brokers as required
- Maintain accurate employee records across the HRIS, benefits administration system, and vendor platforms, identify and resolve file feed discrepancies
More about this role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Benefits Analyst provides operational support across Coupa's employee benefits programs in North America and Latin America. This role is responsible for the accurate and timely...
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